Terms of Service
Last updated: August 2026
The short version
Use InvoiceRelief to send legitimate payment reminders to your own clients. Don't use it to spam people. Pay your subscription, and we'll keep the lights on. If a client doesn't pay after 60 days of follow-ups, we'll refund you. The details below say the same thing with more words.
The service
InvoiceRelief lets you schedule automated invoice payment reminders delivered by email and WhatsApp. We provide the software; you provide the invoice details and your clients' contact information. We may improve, change, or (rarely) discontinue features as the product evolves.
Your account
You must provide accurate information when signing up and keep your login credentials secure. You're responsible for everything that happens under your account. One account per person or business, please.
Acceptable use
You may only send reminders to your own clients about genuine invoices. You may not use InvoiceRelief for marketing blasts, harassment, debt collection on behalf of third parties, or anything illegal in your country or your client's country. We may suspend accounts that abuse the service — sending unsolicited bulk messages is the fastest way to get suspended.
Billing
Paid plans are billed monthly ($9/month) or annually ($90/year) in advance. New accounts start with a 14-day free trial — no credit card required. Subscriptions renew automatically until cancelled. You can cancel any time; your plan stays active until the end of the current billing period. We don't do partial-month refunds, except under the guarantee below.
The "don't get paid, don't pay us" guarantee
If a client still hasn't paid after 60 days of automated follow-ups through InvoiceRelief, email refunds@invoicerelief.com and we'll refund your most recent payment. One refund per customer per year. We reserve the right to ask reasonable questions to confirm the follow-ups were actually sent.
What we don't promise
We can't guarantee your clients will pay. InvoiceRelief sends reminders; it can't force anyone to open their wallet, and it's not a debt collection agency or a law firm. Any decisions about late fees, legal action, or writing off an invoice are yours.
Limitation of liability
To the maximum extent permitted by law, InvoiceRelief is provided "as is" without warranties of any kind. We're not liable for indirect or consequential damages (lost profits, lost clients, hurt feelings) arising from use of the service. Our total liability for any claim is capped at the amount you paid us in the 12 months before the claim.
Termination
You can delete your account at any time. We can suspend or terminate accounts that violate these terms, with notice where practical. When an account is deleted, your data is handled as described in our Privacy Policy.
Changes to these terms
If we make material changes, we'll notify you by email before they take effect. Continuing to use the service after changes take effect means you accept the new terms.
Contact
Questions about these terms: legal@invoicerelief.com.